24x7 Customer Care

FAQ'S - Terms & Conditions

Reservation Enquiries

After submitting your reservation request, you will receive a confirmation email. This email will provide information on how to make amend or cancel your reservation. Our qualified and friendly agents are available 24 hours a day, 7 days a week, 365 days a year (including holidays) to answer your questions.

For pre reservation enquiries go HERE or call free 00800-6397-3342 from Europe, or 1-800-997-1425 from the United States or Canada

Privacy Policy

We will treat all information which you disclose about yourself (Personal Information) as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable Irish Data Protection and consumer legislation from time to time in place.

When you shop on this website, we will ask you to input and will collect Personal Information from you such as your name, email address, billing address, delivery address, telephone number, credit card or other payment information and a password. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (eg the URL you came from, IP address, domain names), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us.

We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Information Commissioner's Office. We use your information only for the following purposes:

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights.

When you ordering online you will be given the option to receive information from us by post, email or telephone, about products, promotions or special offers which we feel may be of interest to you. If you wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by following the instructions at the end of any promotional email we send.

Your Personal Information may be disclosed to other businesses within our business and to reputable third parties who will help process your order. These include 3rd Party and subscribing hotels. We require all such third parties to treat your personal information as fully confidential and to fully comply with all applicable Irish Data Protection and consumer legislation from time to time in place. We will not release your Personal Information to any other company.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information we are entitled do so.

3rd Party use Cookies to keep track of your use of the Service to personalise your experience and so that you may retrieve your shopping cart at any time - if you do not accept Cookies you will be unable to use this website.

In addition, if any external advertisements appear on this site, our third party advertiser may place or recognise a unique Cookie on your browser but it will not collect any personally identifiable information about you.

Please check back frequently to see any updates or changes to our privacy policy.

Questions regarding this Policy should be directed to

Cheap Hotels Ltd.
220 Capel Building
Dublin 1

Contact us HERE

© Copyright Cheap Hotels 2018